Hello Ingrid,
I would like to inform you that I had Luke attend my premises over the weekend to discuss window furnishings. I had three other quotes relating to my needs within my premises and I informed Luke of my requirements. He went about his business in a fast and professional way. I was delighted with his attitude to my concerns and it seemed that nothing was too much of a problem. His overall knowledge and manner very easily managed my expectations and when he left I had decided that if the quote was competitive that I would do business with ‘Blockout Blinds’.
On receiving the quote, I found that it was very competitive and as a result I had Luke return with further changes (plantation shutters) which again was not a problem for him to re attend.
I received enthusiastic advice and another updated quote (in a very short time frame). I have decided to put trust in your company and have placed a deposit on a large order of window furnishings.
I would like to let you know that I have receved the best service and sales advice from your representative (Luke) and I know look forward to the next stage and have the furnishings installed.
I would like to thank you and your company for your service and please know that your staff (Luke) is doing a great job!!
Kind regards
Adrian Pidutti